Guarantee Statement

Harbor Guard 2-Year Product Guarantee

Harbor Guard is committed to providing high-quality coating solutions designed to protect and enhance your surfaces. We stand by our products and offer a 2-Year Limited Guarantee against product failures, subject to the terms and conditions below.

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1. Guarantee Coverage

This guarantee covers product defects that result in coating failure, such as:

• Peeling or flaking of the coating.
• Premature loss of gloss or hydrophobic properties.
• Breakdown of the protective layer under normal environmental conditions.

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2. Guarantee Limitations

This guarantee applies only if:

• The product was applied according to the instructions provided by Harbor Guard.
• Proper surface preparation was completed before application.
• Routine maintenance and care were followed, including regular cleaning with non-abrasive products.

The guarantee does not cover:

• Improper application or failure to follow instructions.
• Damage caused by misuse, negligence, impact, or abrasion. Environmental factors not suitable for the product.
• Normal wear and tear.
• Products applied to surfaces not recommended by Harbor Guard.

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3. Claim Process

To file a claim under this guarantee:

• Contact our customer service team at [email] or [phone number] with proof of purchase and details of the issue.
• Provide photos and a description of the affected area to assist in the evaluation.
• Harbor Guard may request an inspection or additional information.
• If a claim is approved, we will, at our discretion: Replace the defective product, or Offer a refund for the purchase price. The refund does not cover the cost to reinstall the product or any other labor or installation costs.

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4. Exclusions and Limitations

This guarantee is non-transferable and applies only to the original purchaser. Harbor Guard is not liable for incidental or consequential damages resulting from product failure.

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5. Maintenance Recommendations

For optimal results and to maintain your warranty, we recommend:

• Cleaning with pH-neutral, non-abrasive cleaners and materials.
• Following regular maintenance schedules based on your environment.
• For further questions or assistance, please contact our support team.

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